LoJack and its subsidiaries respect your privacy.  This Privacy Policy informs you of our privacy practices and of the choices you can make about the way your information is collected online and how that information is used.   

Sites Covered By Privacy Policy

This Privacy Policy applies to all LoJack-owned websites and domains and the websites and domains of our wholly owned subsidiaries, unless otherwise stated.  This Privacy Policy applies only to information collected by our Web sites and mobile applications (mobile apps).

Links to Other Sites

These Web sites contains links to other sites that are not owned or controlled by LoJack.  Please be aware that we, LoJack, are not responsible for the privacy practices of such other sites.  We encourage you to be aware when you leave our Web sites and to read the privacy statements of each and every Web site that collects personally identifiable information. 

Information Collection & Use

LoJack Corporation is the sole owner of the information collected on www.lojack.com and other LoJack-owned websites.   LoJack collects personally identifiable information from our users at several different points on our Web sites.  We use this information to, including without limitation, (i) contact customers about their LoJack purchases, (ii) notify contest winners and award prizes, (iii) monitor site traffic and personalize our Web sites (in the case of anonymous information collected in surveys) and (iv) send participants an email newsletter.

Product Purchases/Orders

If you purchase a product or service from us (through our online store or otherwise), we request certain personally identifiable information from you on our registration form.  You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number and expiration date).  We use this information for billing purposes and to fulfill your orders.  If we have trouble processing an order, we will use this information to contact you.  See our Online Store Terms of Use for additional terms applicable to online purchases made on our Web site.

Surveys or Contests

From time-to-time, we may provide you the opportunity to participate in contests or surveys on our Web site.  If you participate, we may request certain personally identifiable information from you.  Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information.  The requested information typically includes contact information (such as name and shipping address) and demographic information (such as zip code and age). 


If you choose to tell a friend about our Web site or send them information regarding our Web site, we will ask you for your friend’s name and email address.  We will automatically send your friend a link to our Web site.  We store this information for the purpose of sending emails to such individual regarding LoJack and our products and services.    

Your friend may contact us at webmaster@lojack.com to request that we remove this information from our database.


If you choose to make a comment on our blog, we will require that you provide a valid email address and read and agree to our Terms and Conditions prior to commenting.  We may use your email address to contact you with regard to a variety of marketing communications programs, including our newsletter.  If you wish to opt-out of receiving these communications at any time, please refer to the “Choice/Opt-out” section below.

If you choose to submit your own recovery story to our blog, the content of your submission will be treated in accordance with our website Terms and Conditions.  The relevant section is reproduced below for your convenience:

            LoJack.com Terms and Conditions Section 10: You hereby grant LoJack a perpetual, non-exclusive, irrevocable, fully-paid, royalty-free, sub-licensable and transferable (in whole or part) worldwide license under all copyrights, trademarks, patents, trade secrets, privacy and publicity rights and other intellectual property rights you own or control to use, reproduce, display, publish, post on any LoJack Site, and/or distribute, for any and all purposes, any content that you submit, transmit, post, upload, or otherwise communicate (collectively, “Submit”) on or through a LoJack Site. Such use by LoJack may be without further notice to you, with or without attribution, and without the requirement of any permission from or payment to you or to any other person or entity.  By Submitting content to a LoJack Site, you represent and warrant that you own such content and are not violating any third party’s rights.  You agree not to Submit any content that is illegal, offensive, vulgar, harassing or defamatory, or any content for the purposes of advertising, soliciting, or spamming.  LoJack reserves the right to refuse to post or remove any Submission from the Sites for any reason, without notice to you.

Communications from the Site

Special Offers and Updates

From time to time we will send you information on our products, services, special offers and promotions.  Out of respect for your privacy, we provide the option not to receive these types of communications.  Please see the “Choice/Opt-out” section below.


If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you.  Out of respect for your privacy, we provide you a way to unsubscribe.  Please see the “Choice/Opt-out” section below.

Product or Service-related Announcements

From time to time we may send you product or service-related announcements.  For instance, if our products are being updated or certain services are temporarily unavailable, we may contact you via email, regular mail or by telephone. 

Generally, you may not opt-out of these communications, which are not promotional in nature.  If you do not wish to receive them, you have the option to deactivate your account.

Customer Service

Based upon the personally identifiable information you provide us upon registering with our Web site, we will send you a welcoming email to verify your username and password.  We will also communicate with you in response to your inquiries, to provide the products or services you request, and to manage your online account.  We will communicate with you by regular mail, email or telephone, generally in accordance with your wishes.

Profile/Personally Identifiable Information 

We store information that we collect through cookies, clear gifs, and/or third party sources to create a “profile” of your preferences.  We may tie your personally identifiable information and your purchasing history to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of our Web site for you. 

We protect user information by placing it on the secure portion of our Web site, using firewalls and other security technology to protect our network and systems from external attacks.  Our servers have been enabled with Secure Sockets Layers (SSL) technology to prevent unauthorized parties from viewing the nonpublic personal information that you provide or access during a secure session.  While on a secure page, the lock icon on the bottom of your Web browser will be locked.   If you have any questions about the security of our Web site, you can contact us atwebmaster@lojack.com.


We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes when we ask for this information.  For example, if you purchase a product or service but do not wish to receive any additional marketing material from us, you can indicate your preference on our registration form.

If you no longer wish to receive our newsletter and/or promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at webmaster@lojack.com.

Information Sharing and Disclosure

Generally, we share your personally identifiable information with our affiliates, agents and service providers to the extent necessary to service, maintain or install your LoJack product.  We will not sell, rent or lease your personally identifiable information to others except as described in this Privacy Policy.     


We may share personally identifiable information (such as your name, email and postal address and summary of purchase information) with our affiliates as our affiliates may market to you.


We may share personally identifiable information with third parties whom we employ to perform functions on our behalf and with whom we have contractual relationships.  For example, we use a third party shipping company to fulfill orders and a third party credit card processing company to verify and process your credit card information.  All such third parties are contractually obligated to use your personally identifiable information only for the purpose for which it is given and they do not retain, share or store such information.  We are not responsible for the information practices of third parties outside of such contractual relationships.  The collection, use and disclosure of information by third parties are subject to their respective privacy policies, which may differ from our policy.

Service Providers

We may use other third parties to provide services on our Web site.  For example, we may use a third party service provider to conduct surveys and contests on our Web site.  We may share personally identifiable information as is necessary for such third party to provide such service.  All such third parties are contractually obligated to use your personally identifiable information only for the purpose for which it is given and they do not retain, share or store such information.  We are not responsible for the information practices of third parties outside of such contractual relationships.  The collection, use and disclosure of information by third parties are subject to their respective privacy policies, which may differ from our policy. 

Other Marketers

From time to time, LoJack participates in marketing initiatives with other companies.  As part of these initiatives we may share personally identifiable information and transaction information (such as your name, email and postal address and summary of purchase information) with other merchants and merchant exchanges.  Other merchants may, in turn, use this information to send you offers on their products and services.  If you prefer to not have this information shared with other merchants and exchanges, please contact us at webmaster@lojack.com.

Law Enforcement or Emergency Response

We reserve the right to share personally identifiable information as required by law and when we have a good-faith belief that disclosure is necessary to (i) protect the rights of our customers, the public or our business and/or (ii) comply with a judicial proceeding, court order, or legal process served on our Web Site.

Sale or Merger

We may share personally identifiable information in the event we sell or transfer all or a portion of our business assets.  In such transactions, consumer information is generally one of the transferred business assets.  In the unlikely event customer information is transferred pursuant to a sale or merger, individuals will be notified and given the opportunity to opt-out of having their personally identifiable information transferred to the acquiring entity. 

Aggregate Information (non-personally identifiable information)

We may share aggregated demographic information with our affiliates, agents, service providers or other marketers.  This information does not identify individual users.  We do not link aggregate user data with personally identifiable information. 

California Privacy Policy

Pursuant to Section 1798.83 of the California Civil Code, residents of California are entitled to know what personal information we may share with third parties for marketing purposes.  You may request this information by contacting us at webmaster@lojack.com.  By using our Web site, you consent to the collection and use of information as it is disclosed in this Privacy Policy. 


We employ the use of various first and third party cookies throughout the site. “Cookies” are small amounts of data that a Web site can send to your Web browser and store on your computer.  Cookies do not contain personal information about you (unless you knowingly provide it).  We use cookies to enhance navigation and the functionality of the Web site, to securely verify your identity, and to personalize aspects of your experience on our Web site. We also use cookies to inform how visitors are using the Web site and to improve the performance of our Web site.

We permit certain third party ad servers to set cookies and use related technology throughout our Web site to track performance of advertisements and to collect aggregate data on user interaction on our Web site.  We use a third-party tracking service, Google Analytics, that uses cookies to track non-personally identifiable information about visitors to our site in the aggregate for reporting and analysis services (click the following link to review Google’s privacy policy) www.google.com/privacy.html.

Most browsers can be set to notify a user when a cookie is being placed on a user’s computer.  A user can set their browser to refuse to accept cookies, although this may affect a users experience on our Web site.

Visitors From Outside the United States

This is a United States Web-commerce site.  This Privacy Policy governs the information collected at this site irrespective of where you’re located when you access it, browse it, interact with it, and make purchases through it.  This means your personally identifiable information may be stored outside the province, state, and/or country in which you reside, and processed by us, an affiliate, an agent, a third party service provider or other marketers as described in this Privacy Policy.  Moreover, governmental bodies that have jurisdiction (ex: courts and law enforcement agencies) may be entitled to access your personally identifiable information. 

Changes in this Privacy Policy and Terms of Use

If we decide to change our Privacy Policy, we will post those changes to this privacy policy on www.lojack.com, and such other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. 

We reserve the right to modify this Privacy Policy at any time, so please review it frequently.  If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our Privacy Policy, please contact us at: webmaster@lojack.com.

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